Privacy Policy

Effective Date: July 11, 2026

Welcome to HerbsAndTeas.com ("Website," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, create an account, place an order, or otherwise interact with our services.

By using this Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you interact with our Website, you may voluntarily provide:

Full name
Billing address
Shipping address
Email address
Telephone number
Account username and password
Order history
Customer support communications
Product reviews
Marketing preferences

Payment Information

Payments are securely processed through third-party payment providers.

We do not store your complete credit card or debit card information on our servers.

Payment processors may collect billing information necessary to complete your transaction.

Automatically Collected Information

When you visit our Website, we may automatically collect information such as:

IP address
Browser type
Device type
Operating system
Pages viewed
Time spent on the Website
Referring website
Search terms
Date and time of visits
General geographic location derived from your IP address

2. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience.

Cookies help us:

Remember your shopping cart
Keep you logged into your account
Save your preferences
Analyze Website traffic
Improve Website performance
Personalize content
Measure marketing effectiveness

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain Website features.

3. How We Use Your Information

We may use your information to:

Process and fulfill orders
Process payments
Ship products
Provide customer service
Respond to inquiries
Verify your identity
Prevent fraud
Improve our Website
Analyze Website usage
Send order confirmations
Send shipping updates
Send requested newsletters
Send promotional offers if you have opted in
Comply with legal obligations
Enforce our Terms & Conditions

4. Marketing Communications

If you subscribe to our mailing list, we may send:

Product announcements
Educational content
Promotions
Newsletters
Company updates

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties that assist us in operating our business, including:

Payment processors
Shipping carriers
Website hosting providers
Email marketing providers
Analytics providers
Fraud prevention services
Professional advisors
Government authorities when required by law

These third parties are permitted to use your information only to provide services on our behalf or as required by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Meet tax and accounting requirements
Resolve disputes
Comply with legal obligations
Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request a copy of your information
Object to certain processing activities
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

HerbsAndTeas.com is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

10. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

11. International Visitors

If you access our Website from outside the United States, your information may be transferred to and processed in the United States.

By using this Website, you consent to such transfers where permitted by applicable law.

12. California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws.

Where required by law, we will honor verified requests to access, correct, delete, or otherwise exercise your privacy rights.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting the updated version on this Website.

Your continued use of the Website after changes are posted constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact information provided on HerbsAndTeas.com.

By using HerbsAndTeas.com, you acknowledge that you have read, understood, and agree to this Privacy Policy.